Refund Policy

You can request a full refund within 14 days of purchase, for any reason.

Use the link in your Paddle receipt email, or find your order at paddle.net and request a refund there. You can also email withoutwax@kakao.com with your order number (or the email you paid with) and we’ll take care of it.

Refunds go back to your original payment method. Depending on your card issuer or bank, it can take 5–10 business days to appear.

Once the refund is complete, Pro features are turned off for that account. Free features keep working.

Purchases older than 14 days are generally not refundable. If you were charged twice or Pro doesn’t work because of a technical problem, email withoutwax@kakao.com and we’ll look into it. Where the law of your country guarantees a refund, that applies.